HOW TO RESOLVE CONFLICT  
Tajuk : HOW TO RESOLVE CONFLICT
Penulis : JAMES E. GILMAN
Tahun Penerbitan : 2017
Rumusan : A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.
Nombor Panggilan : 303.69 GIL
Lokasi : Aras 3, Anjung Bestari, Perpustakaan Negara Malaysia
 

Kemaskini pada 2018-03-01 13:26:45 daripada Administrator

  •  
  • Print
  • Email this page